General Terms and Conditions (GTC)

RTH ReTecHub GmbH

Registered Office: Wahrhausenweg 19, 31199 Diekholzen OT Barienrode

Office: Bördestraße 15, 31135 Hildesheim

Status: 27.12.2025

1. Scope & Target Group

1.1 These GTC apply to all deliveries, services, and offers of RTH ReTecHub GmbH (“RTH”).

1.2 They apply exclusively to entrepreneurs (§ 14 BGB), legal entities under public law, or special public funds. Contracts with consumers are not concluded.

1.3 Deviating terms and conditions of the customer are not recognized unless RTH expressly agrees to their validity in writing.

2. Offers, Conclusion of Contract & Scope of Services

2.1 Offers from RTH are non-binding and subject to change. A contract is only concluded with written order confirmation or by execution of the delivery/service.

2.2 Scope of Services: The contract exclusively includes the items explicitly listed in the order confirmation. All components or services not listed or marked with “excl.” (e.g., assembly materials, oil fillings, on-site adjustments) are considered not ordered.

2.3 Technical drawings, design proposals, and illustrations are guidelines unless explicitly stated as binding.

3. Prices, Payment Terms & Taxes

3.1 The prices valid at the time of delivery plus statutory VAT ex works/warehouse apply.

3.2 International Trade: For deliveries within the EU, the customer must provide their VAT identification number (VAT ID). For deliveries to third countries, the customer bears all customs duties, import charges, and country-specific taxes.

3.3 Payments are due within 30 days net. RTH is entitled to make deliveries dependent on advance payments or securities (e.g., for new customers or exports).

4. Delivery, Transfer of Risk & Default of Acceptance

4.1 Delivery is made EXW (Incoterms 2020) from warehouse or factory. The risk passes to the customer upon handover to the carrier.

4.2 Default of Acceptance: If the customer is in default of acceptance, the delivery item will be stored at the customer's expense and risk after 10 working days. From this point, RTH is only liable for damages to the goods in cases of intent or gross negligence. After 14 days of default of acceptance, RTH is entitled to withdraw from the contract and dispose of the goods otherwise.

5. Project Management, Services & Customer Obligations

5.1 RTH provides services such as installation, maintenance, or repair often involving qualified partner companies. RTH assumes project management and coordination; liability for operational errors of partners is limited to selection negligence.

5.2 Customer-side Requirements: The customer must ensure at their own expense that all prerequisites (free access, electricity, water, lifting equipment such as forklifts/cranes, and auxiliary personnel) are met at the agreed date.

6. Rental

Rented items must be handled with care. The customer is liable for all damages caused by improper use or inadequate maintenance. Subletting is prohibited.

7. Warranty (Defect Rights)

7.1 Deadlines: For new goods, the period is 12 months from the transfer of risk. Used goods are sold excluding any warranty (“as inspected”).

7.2 Specific Exclusions: Warranty is excluded for natural wear and tear, improper handling, or failure to observe maintenance instructions.

7.3 Foreign Object Clause: No warranty exists for damages or breaks caused by the ingress of foreign objects into the machine, overload, or use of unsuitable operating materials (e.g., blade breaks, shaft damages).

7.4 Defects must be reported in writing immediately in accordance with § 377 HGB.

8. Limitation of Liability

8.1 RTH is liable according to statutory provisions for damages resulting from injury to life, body, or health as well as for damages caused by intentional or grossly negligent breach of duty.

8.2 In cases of simple negligence, RTH is only liable for breach of a cardinal obligation, limited to the foreseeable, typically occurring damage.

8.3 Liability for indirect damages, especially production downtime costs, standstill times, or lost profits, is excluded as far as legally permissible.

9. Retention of Title & Extended Right of Collection

9.1 The goods remain the property of RTH until full payment of all claims.

9.2 Right of Repossession: In case of payment default, the customer already agrees that RTH may collect or have collected the delivery item at the customer's expense without prior notice or withdrawal from the contract.

10. Export Control

The fulfillment of the contract is subject to the condition that no obstacles arise from national or international foreign trade regulations (e.g., embargoes, sanctions).

11. Copyright & Confidentiality

Design drawings, technical concepts, and software of RTH are subject to copyright and must not be made accessible to third parties.

12. Jurisdiction, Law & Language

12.1 Place of performance is Diekholzen. Jurisdiction is Hildesheim. RTH is entitled to sue also at the customer's place of business.

12.2 Only German law applies, excluding the UN Sales Convention (CISG).

12.3 In case of bilingual versions, the German version is legally binding.